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Have a question or need assistance? Fill out the form below and we'll get back to you. Please note: inquiries received on weekends or holidays will be addressed on the next business day.

FAQs

Can the drawing tablet with screen be used alone?

No, you need to connect to a smartphone, laptop or PC, it is not a standalone device.

Is the graphics drawing tablet possible to do plug-and-play?

Yes, it's a plug-and-draw version. We recommend you to install the driver to use it for better drawing experience. Drivers can't be installed and used on Android system, so the shortcut keys on drawing tablet can't be customized on Chromebook or other Android devices.

What software does tablet work with?

ugee tablets can work with office software: Word, Excel, PowerPoint, Visio. designsoftware: PS, AI, AE, FI, ID, PR, Dw, An, PI, 3DMAX. painting software: Adobe Photoshop, Paint Tool Sai, illustrator, Corel Draw, Corel painter, Sketchbook, Manga Studio, Clip Studio Paint,and so on.

How to track the delivery status?

Once the order is shipped, a shipping email with a tracking number will be sent to the order email. Please keep this email to track delivery status. If you are unable to track your order, please contact us with the order number.