Terms & Conditions

This Black Friday & Cyber Monday sale is valid from November 10, 2025 at 12:00 AM through December 10, 2025 at 11:59 AM (all times in HKT). Discounts will automatically expire after this period.

All advertised discounts are applied automatically at checkout. Discounts cannot be combined with other promotional codes or offers unless explicitly stated. The discount applies to the product price only and does not include shipping, taxes, or other fees.

All products are subject to availability. We reserve the right to limit quantities purchased per customer. In the event a product is out of stock, we will notify you and offer a full refund or alternative product at the same discount rate.

Due to high order volume during this sale period, please allow 3-5 business days for order processing. Orders will be shipped in the order they are received. You will receive a tracking number once your order has been dispatched.

Our standard return policy applies to all Black Friday & Cyber Monday purchases. Items must be returned within 30 days of delivery in original, unused condition.

We do not offer price adjustments on items purchased before or after the sale period. All sales are final at the price paid at the time of purchase.

Certain products may be excluded from this promotion. Exclusions will be clearly marked on product pages. Gift cards, previous purchases, and special order items are not eligible for Black Friday & Cyber Monday discounts.

For questions about this sale or your order, please contact us at customer@ugee.com or call (866) 977-6773 during business hours: Monday to Friday, 10AM-6PM HKT.